Pii: S0360-8352(99)00156-4
نویسندگان
چکیده
Research on civil aircraft inspection and maintenance has shown the importance of teamwork in the aircraft maintenance environment. In addition, training has been identi®ed as one of the primary intervention strategies in improving team performance. With improvements in technology-based training devices, it may be possible to provide aircraft maintenance technicians with training tools to help enhance their team skills and improve performance with the aircraft maintenance environment. This research examines the eectiveness and applicability of computer-based multimedia team training for aircraft maintenance technicians. Using a computer-based multimedia training toolÐthe Aircraft Maintenance Team Training (AMTT) softwareÐa controlled study was conducted to: (1) evaluate the use of computers in acquiring knowledge on team skills, (2) determine the ease of use of a computer-based multimedia tool, and (3) determine if computer-based training was as eective as traditional instructor-based training. The results are reported as part of this paper. # 1999 Elsevier Science Ltd. All rights reserved.
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